Returns & Refunds Policy

Thank you for shopping with Trinktopia. We want you to love your handmade candle purchase. If you're not completely satisfied, we're here to help.

✅ Returns & Exchanges

We accept returns and exchanges for both defective products. You may request:

• A refund

• An exchange for a similar item (equal weight and style)

📦 Return Window

• Items must be returned within 30 days of delivery.

• You must contact us prior to returning any product. Email: admin@trinktopia.com

📌 Conditions for Return

To be eligible for a return or exchange:

• Item must be unused and in new condition

• Item must be in its original packaging

• You must provide proof of purchase or order number

We reserve the right to deny returns that do not meet these conditions.

✉️ Return Process

All returns must be mailed. You are responsible for:

• Shipping costs for returns

• Choosing a trackable and insured return method (we are not liable for lost or damaged returns)

Return Address and Authorization Number (RA#) will be provided once you contact us at admin@trinktopia.com.

💰 Refunds

• Refunds are processed within 14 days of receiving your returned item.

• Refunds will be issued to your original payment method

• No restocking fees apply

• You will not incur any additional refund processing fees

🎁 Gift Returns

• If marked as a gift and shipped directly to you, you may request an exchange only

• If the order was not marked as a gift, the refund will be issued to the original purchaser

❓ Need Help?

Email us at admin@trinktopia.com for any return, exchange, or policy questions.

Handmade Candle Refund Policy - Easy Returns & Exchanges

Shop with confidence! Our handmade candle refund policy ensures hassle-free returns and exchanges. Learn more about eligibility, timelines, and how to request a refund.